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Example of a product recommendation in a bot
Using a bot, a business offers a popular product in a category
Lead Processing and Qualification

B2B businesses use chatbots to pre-screen leads. Bots conduct surveys, clarify needs, and pass only “warm” clients to sales managers.

After setting up a qualifying chatbot, the online school "Psychodemiya" increased its revenue by 5 times . The bot asks questions about the user's interests, education and transmits the answers to sales managers in the amoCRM chat. Based on this data, salespeople prepare for the meeting, quickly select suitable courses and conclude deals. By reducing the time for "manual" qualification and typical tasks, the business increased revenue by 18.8%.

Chatbot qualification
The mechanics of the chatbot that the growth team helped make: the bot offers the user a free course according to the user's interest
Reducing the workload on employees

Instead of routine tasks, employees now deal with more complex cases. For example, in the BotHelp service, a chatbot with AI independently solves 40% of all questions from the chat and replaces two operators .

Welome-bot with AI
This is how users see the welcome bot on the BotHelp list of netherlands cell phone number website. We tell users right away that an AI bot will answer
Retaining customers through proactive engagement

Bots can remind you of upcoming payments, offers, or discounts. This helps reduce customer churn.

The chatbot can offer:

give a discount on a group of goods to those who try to leave the section with them;
attend a free webinar on lead generation if the user is subscribed to your newsletter on this topic;
offer a discount on goods or services to users who subscribe to the newsletter.
Chatbot for customer retention
The mechanics of a bot with a discount for subscribing to a newsletter is often used by online stores
We have left more examples of chatbot tasks in a separate article.

We will offer mechanics with chatbots for your website.
Our experts will analyze the lead generation funnel and tell you where you are losing leads. They will come up with hypotheses and calculate conversions and revenue.

Why do you need to analyze the effectiveness of a chatbot?
Chatbot performance analysis helps you understand how well the bot is performing its tasks, identify bottlenecks, and optimize its performance. Without analytics, businesses risk not noticing problems that reduce conversion or worsen customer experience. Data helps you assess whether the bot is useful and whether it justifies the costs of implementation and support.