The AI element within this has been christened

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Microsoft
Microsoft is already using AI within its UC platform. The latest application is Microsoft Teams which is the collaboration element of Office 365. Teams enables users to form project teams, discuss projects, share information, give updates, and more.

‘Microsoft Graph’. Microsoft describes it as a ‘brain’ that processes data and signals in every email, every file and every message sent within Office 365. It constantly analyses interactions and is able to provide insight and summarise vast swathes of information.

As an example, let’s say brazil telegram you’ve been asked to work on a project building a new app that helps people find their nearest dentist with available appointments. You need an expert on apps to help you deliver the project. Instead of asking around the office for an app expert, you can ask Microsoft Teams “Who knows about app development?” Teams will then search through every interaction and channel to find out who in the 365 platform discusses apps the most and will recommend that you contact that user.

Beyond this, Microsoft Graph can record your meetings, automatically transcribe them and put the file within your team’s discussion area to be viewed. This means that you can access all of the information that was discussed. And with AI, you can search specific keywords or names within the recorded material and skip to that exact moment in the recording.

Google
Again, in terms of meetings, Google believes that AI can revolutionise all aspects, from space reservations through to the time that’s spent in meetings.

It is reported that the average US office worker spends over an hour each week scheduling meetings. Machine learning bots can be used to schedule meetings with a simple message such as “schedule a meeting with Dan tomorrow.” The bot will then scan both calendars to find a time that suits and automatically send invites to both participants.