On the other hand, consumers, with the closure of businesses, had no choice but to buy online for non-essential products or to avoid the spread of the virus by visiting enclosed spaces.
In past years, several surveys ( Statista , Vouchercloud , etc.) show that the 5 major obstacles to online shopping are:
Online payment is not secure (fear of data leakage)
Not being able to try/touch the products
Delivery times are too long (and costs too high)
Returns and refunds are complicated
Some sites are scams
With the lockdowns mandated and the government pushing for local business directories, many people who were reluctant to shop online had to take the plunge.
These new online shoppers understood that their inhibitions were no longer valid in 2020 and were able to discover the advantages of online shopping (receiving their packages at their doorstep without leaving home, taking advantage of good online deals, being able to easily compare online, etc.).
A bright e-commerce future for all merchants
In short, both sellers and buyers have, thanks to this period, discovered the advantages and benefits of online commerce. They have also become aware of the repercussions of their consumption on the economy and the environment, and have become "consumer-actors."
It is easy to say that this lockdown has helped accelerate the positive development of online commerce.
Thanks to e-commerce platforms (like Panierdachat), access to professional online sales is made easier for all businesses, allowing them to compete on equal terms with e-commerce giants . Giants who are losing market share in the face of this evolution in favor of local purchasing, which has become an important argument.
The 10 good things to remember from confinement
Our environment was able to breathe for a few months
We have become aware of our impact on the environment
Small and medium-sized retailers have gambling database philippine had time to equip themselves with a professional online store in order to play in the same league as the big players.
We have become aware of our role in the local economy
We have learned to be more united
The stereotypes of unsafe or poor quality online shopping have been shattered in the minds of the last e-commerce holdouts.
We have seen the importance of our social relationships: families and friends but also the small daily interactions with shopkeepers, delivery people and sellers
Companies have been able to see the value in teleworking and change their minds about working from home
We have discovered new passions: DIY, cooking, painting, etc. that we had never suspected before the lockdown.
Many businesses have been able to restart their business by adapting to demand by creating masks, visors, filters, etc.
A bright e-commerce future for all merchants
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