Chat and contact form . Providing a chat with a staff member or using a contact form makes interaction with customers much easier and faster. It is important that these tools are accessible and functional, and do not interfere with reading content or working on the site. Often, chat modules are configured in such a way that they begin to constantly distract and irritate visitors, so the following features should be taken into account:
Minimal information in forms . Feedback forms should require a minimum amount of information from users, such as name and preferred method of communication.
Don't overload the contact page with unnecessary buttons or forms. It's important that users understand which method of communication is most convenient for them and can easily choose it without confusion.
Consider user concerns. Users may be wary of providing their denmark cell phone number list contact information because of the possibility of receiving spam. Therefore, it is important to create a communication process that is transparent, secure, and does not require unnecessary actions from the client.
Links to social networks. No modern company can do without social networks, so we also add them to the "Contacts" block on the site. All links should be clearly visible and clickable. This information is also duplicated in the footer and header of the site so that they are visible on each page. Links and icons should match the overall design and visually display which social network they belong to. Sometimes it makes sense to also add functionality to the site that allows users to easily share the content of your site on social networks. This could be a "Share" or "Like" button, which will allow you to quickly distribute your content in your networks.
Where to place the "Contacts" page on the website
The main thing to remember is that the Contacts page on your website should be easily accessible and visible, as it is an important element of communication between your company and your customers. It is recommended to place links to the page in several places at once:
Site Header. Placing a link to your contact page at the top of your site makes it visible as soon as the page loads. This allows users to quickly access information on how to contact you, no matter what page they are on. Often, this link is placed in the top right corner of the site header, next to other important sections such as About Us or Services.