Self-presentation

[subornaakter20]

State your name and the company you represent. You can say it in different ways:

Plant "Integral".

Plant for the production of cellular polycarbonate "Integral".

The first option is suitable for situations russian phone number list when you need to deliberately not talk about your area of ​​activity. For example, if it can cause negativity towards the company. The second option should be used when you are sure that the script will be more effective.

Self-presentation

The question of whether the client is comfortable talking is not always appropriate. In the manager's work there are people who do not like this style of communication.

Message about the purpose of the call
Don't start asking questions before you tell us why you're calling.

There are different ways to indicate the purpose of a call. Let's look at three popular techniques:

The "We - You" Method

The essence of the technique is to show the person the connection between your companies.

Example :

- Olga Sergeevna, your company organizes holidays, and we specialize in attracting clients to restaurants and cafes. That's why I'm calling to...

The "Head-on" Method

Telling the person directly about the purpose of your call simplifies the task at the beginning of the conversation. But in this case, be prepared to start working with objections right away.

Example :

- Anna Nikolaevna, we repair computers in organizations and would like to start cooperation with you. How can this be done?

The "Does it make sense?" Method

The technique can be used when you need to check whether a company is suitable for cooperation or not. For example, you only work with organizations that print more than 5,000 documents monthly.

Example :

- Dmitry Alexandrovich, so as not to ask you for a meeting in vain and not to take up your time, please tell me, does your company print more than 5,000 documents every month?