There are several characteristics that must come together for good communication to occur. First, there must be clarity, coherence, naturalness, relevance and empathy. Find out what else is needed.
When people interact with each other, they must use the same language to understand each other. But this is not enough. It is necessary to create a meaningful message and use the right words to clearly express what you want to share. However, good communication is not always achieved, so it is necessary to know more about this topic.
What is good communication?
It is established when there is active listening between a sender and a receiver, with assertiveness prevailing - the ability to firmly express an opinion - and proactivity - the ability to actively take control and anticipate events. For good communication to occur, it is essential to know how to listen in order to reach consensus and agreements .
What does it take to have good communication?
Good communication is essential for establishing relationships between people. This condition becomes more relevant when considering that any society, company, institution or team is the result of the union of several people. Thus, in order for a group of individuals to function, there must be ideal communication.
Since good communication can be intended to entertain, inform, persuade cpa email list or express, it needs to have the following characteristics to fulfill any of its purposes:
Be clear. The message to be transmitted must be clear, understandable and direct so that the idea is easily understood, without additional efforts of interpretation.
Be concise. Information must be precise to attract the recipient's attention, avoiding being too long and becoming less specific.
Demonstrate respect. When sharing a message, recipients may disagree, so it is necessary to consider the points of view of others.
Active listening. Another way to be respectful is to have the ability to pay attention while the other person is responding or giving their opinion, without ignoring what they are saying.
Be consistent. When communicating a message, it is essential to follow the order of what is said, giving meaning to the ideas and avoiding touching on unrelated topics.
Understanding non-verbal language. Gestures and body postures also communicate, so you have to be consistent between what you say and what your body expresses.
Be natural. Transmitting a message in a natural way has a direct impact on the interlocutor's confidence; complicated words can tend to confuse.
Demonstrate knowledge. When developing a topic, it is necessary to know what you are talking about in depth, demonstrating that you have knowledge to generate interest in other people.
Be interactive. Communication must flow without barriers between the sender and the receiver, both must arouse the interest of the other so that there is feedback.
Be relevant. To be interactive, communication must be relevant and offer topics of interest to both parties. This is achieved by knowing a little about the other person.
Demonstrate empathy. This characteristic is essential, as it is very important to have the ability to identify people's feelings, to understand them and respect them.