Introduce strict quality control standards at all stages of production

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Analysis of the scheme
Once the diagram is complete, the next step is to assess whether a factor can be changed. At this stage, the team decides which causes can be eliminated.

There are two types of factors to focus on:

Those that can be changed.
Those that have the greatest impact on the problem.
If the diagram is very branched and it is difficult to select 2-3 main reasons, you should divide the factors into groups according to their degree of importance and impact on the problem.

Example:

The manager decided to cross out everything related to external delivery channels from the list of reasons. This was decided because the current agreements with logistics partners are concluded on a long-term venezuela phone number list basis and it is impossible to make changes to them in the near future.

The main focus was on those aspects that the company can directly control and improve in the short term:

Implement a system for collecting and analyzing customer feedback to quickly respond to problems.
Introduce enhanced training for the support team to improve customer service and feedback handling.
Update and detail product descriptions on the website and in advertising materials.

Finding a solution
Now that the team has identified the root causes of the problems, the final step is to develop strategies to address them.

Employees propose several solutions, rank them in order of importance, and begin to implement them one after the other.

Example of finding solutions for a company manufacturing and supplying electronics:

Quick and inexpensive: update product information on your website and in your marketing materials
This solution requires minimal time investment, without large financial investments. It will reduce the number of returns due to customers' misunderstanding of the product properties.