Reviewing documents related to imports and exports

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Air cargo agents are generally paid commissions in return for their services by the airline company.

Responsibilities of a Cargo Agent
Air cargo agents mostly help clients transport goods via air. They are responsible for handling all operations related to the air cargo shipping. However, their duties can vary based on the industry and work location. Let’s look at some of the most common responsibilities of air cargo agents.


Discussing shipping prices and options with clients
Determining the best shipping route
Assisting with payment and fees by organising goods into different shipping categories.
Negotiating shipping costs with freight company vendors
Planning transportation details norway phone number list with airlines and shipping companies
Discussing claims and payment adjustments with vendors
Assisting with and managing the cargo loading process
Communicating the shipping status to customers
Tracing lost packages and communicating the details to the clients
Inspecting and counting items to compare with details in the invoice
Estimating all costs for customers, including shipping, postage, and other additional charges related to transportation.
Monitoring shipments to ensure the vendor has picked up and delivered the cargo.
Creating shipping documents, including invoices, bills, and reports.
Tracking shipping details, including cargo weight, contents, and transportation time.
Basic Qualification and Key Competencies Needed for Air Cargo Agents
Air cargo agents must have some necessary skills to assist with, manage, and monitor daily operations related to air cargo shipping.