How to Get Started with WhatsApp for eCommerce?

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By now, you know the benefits of using WhatsApp for eCommerce businesses, but how to get started? Go through the below points:

WhatsApp offers two tools to market your eCommerce Business-

1. WhatsApp Business App
You can use the WhatsApp Business app for free. Here is how to use WhatsApp business for eCommerce-

Step 1- Download the WhatsApp business app

Step 2- Create your WhatsApp business profile, and add a business argentina phone number list name, category, profile photo, business description and address

Step 3- It allows you to customise business working hours and add automated welcome messages and product catalogues.

This is it! Your WhatsApp business account is now set up and ready to use for your eCommerce business.

Benefits of Using the WhatsApp Business App
Let’s dig in to know the various benefits of using it-

Instant customer communication
Personalised shopping experience
Automated customer service
Streamlined order management
WhatsApp payments
Cost-effective
Disadvantages of Using WhatsApp Business App
Here are some potential drawbacks of using WhatsApp Business app-

WhatsApp Business limits you to one device and one phone number per account.
There is a WhatsApp Broadcast Limit of 256 users
It does not provide any option to track analytics
Limited CRM integration options
2. WhatsApp Business API
Mid and large-sized organisations primarily use this WhatsApp tool to enhance their customer service operations and boost WhatsApp sales.