This email, sent about a week after I signed up, details all of Grammarly’s latest updates and improvements. By sending it to new users, Grammarly is able to communicate its commitment to improvement while introducing some new ways for users to use its service.
4. Offer Rewards
Give your customers a reason to stick around by offering them something special – a promotion, discount, loyalty program, etc. This small effort can go a long way when you show your existing customers how much you value their business.
There are a few things to consider when deciding when estonia mobile database to display these incentives. For one thing, you need to take your customer’s timeline into account: If their contract is about to expire and you’re worried they might not renew, offering a discounted renewal rate might be the nudge they need to stick around.
Another thing to consider is what your customers want. If you predict that customers will cancel after they realize your product or service isn't what they want, incentivize them to stay while you build features or strategies that help them achieve their goals.
The latter is a strategy the folks at Baremetrics adopted after receiving feedback from customers who were ready to cancel due to lack of functionality.