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The objectives of any company must go beyond getting many clients or making a large number of sales . In this article we show you the importance of after-sales management in your business. Getting satisfied customers who repeat their purchases , recommend your products or services and strengthen their relationship with your company is a real goal to achieve in any business . This is where post-sale management comes in , all the actions and strategies that are carried out after the purchase and that provide an extra to each client . And, finally, achieving customer loyalty .


In this blog, we are going to do a simple analysis homeowner database of what actions are needed to achieve this final goal and how to get there through Business Central . Customer Contact Importance of after-sales management There are many ways to make direct contact with the client , however, a bad decision can end up having the opposite effect than what is sought. If you go beyond certain limits, the client will perceive your company as too intense and present for their taste and will reject it. adding value and invading personal space.