Centralized management of customer data

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hasnasadna
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Joined: Thu Dec 26, 2024 5:05 am

Centralized management of customer data

Post by hasnasadna »

For example, if you introduced step emails with the aim of doubling the product purchase rate after sample requests but did not achieve this, you may need to verify the following points: Was the timing of sending the step email appropriate? Was the timing of encouraging repeat purchases too early? Did you carefully check how the sample felt to use? Were the benefits of continued use not sufficiently emphasized? Did you purchase the product recommended in the email? By verifying the points above, you can identify areas for improvement and reflect them when implementing your next CRM initiative.


First, introduce small-scale measures gradually to improve vietnam telegram database efficiency When introducing CRM measures, start small and gradually expand. When you first introduce CRM measures, employees may not be familiar with the system and may not be able to respond to major improvements. If you implement large-scale measures when they are not familiar with the system, it will cause confusion on the ground and it will be difficult to achieve the results you want. In order to avoid confusion that may come with implementing CRM initiatives, it is best to start on a small scale, for example by introducing it to a limited number of departments.


Alternatively, it is also effective to "implement measures targeting existing customers who already have a good relationship with your company." If it is an existing customer with whom you have a certain degree of relationship, it will be easier to get direct feedback and identify areas for improvement. Key points to avoid failure when introducing a system There are also some “points to ensure success” when implementing a system. This document summarizes the key points for implementing a CRM system, learning from seven common mistakes.
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