Even if management is enthusiastic about "improving work efficiency with a CRM system," if the purpose and benefits of the system are not communicated to the users in the field, it will be a waste of money, so be careful. [Countermeasures] Share the purpose and benefits of introducing the CRM system with employees in the field through advance briefings and training sessions. If you can explain that "it will ultimately reduce the workload of employees themselves," you can lower the psychological hurdle of using a new system.
In addition to the benefits, it would be good to pakistan telegram database mention "how you plan to support the company until the system is established." Selecting a product without considering the opinions of employees who will actually use it If the decision to introduce a CRM system is made solely by management, they may not be able to properly grasp the situation on the ground and may end up choosing a product that does not match the actual situation, as in the following cases: There are too many functions, and employees in the field are confused about which one to use.
You have to enter even items that are not necessary for on-site work Difficult to use and takes a long time to enter data Functions overlap with existing systems, resulting in duplicate work Even if a system is introduced, if the employees in the field are unable to use it, the workload will increase. If the system is not actually used in the field, the objectives envisaged by management will not be achieved, and the investment will be a waste.