As a salesperson, you have to make a decision. The decision is: do you want to eat? Do you want to pay your mortgage? Do you want to be successful? Do you want to sell something? Or do you want to be a slave to the fear? You have to make that choice.
For most salespeople, it’s a combination of a couple of things: A. You have to know where it comes from so you can understand that and be able to tap into your desires. You have to want something that is better and bigger than the pain you feel temporarily from getting rejected. B. You have to have a process. One process you have to have is how to actually make a phone call.
I think finally, its helping salespeople see that sometimes georgia telegram data getting a “no” or a “maybe” or just getting information is a success in itself. It qualifies a prospect, or further qualifies a prospect, and gets you close to meeting with them at the right time, so you are moving into the buying window when your probability of closing goes up. If you can teach people how to manage the feeling of fear and the neurophysical response to rejection, then they are going to be capable of doing the activity they need to do in order to put things into the pipe.
GN: In your book mastering interpersonal skills. You say they do not understand how to engage buyers on a human-to-human level. How can sales managers train new salespeople to engage and be engaging with their prospects, in a world where many conversations are limited to 140 characters, and get them relating back to human beings through conversation?
JB: I hear people say this, “Millennials can’t do it.” Millennials can do it because we train millennials and we see them do it all the time. I just think we all learn from people who have had experience because an experience is the greatest builder of emotional intelligence.
You need someone in your life; mentors or coaches in your life in a skilled position like sales to help you learn and be the example and be the model for that looks like. We just have to have those people. If companies are not training leaders that do that, then you end up with a generation of salespeople who are essentially transactional.
Sales EQ you say salespeople are not learning and
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