Why we recommend Brevo : This is one of our favorite live chat software options because it brings with it the potential of the full Brevo CRM. Its powerful email marketing features make this a great option for small businesses and growing teams alike.
Pricing : Brevo has a few different pricing plans, but live chat for one user is included in the free plan. If multiple people need access to Brevo, you'll need to purchase a business plan, which starts at $15 per user per month.
6. Olark
The Olark live chat software
Olark is a popular multichannel live chat solution for online businesses. We think it's great for growing companies that also need advanced customer support features like screen sharing and Zoom integration.
When we investigated Olark, we were impressed list of costa rica cell phone number with its automation rules. They allow you to automatically greet customers, send canned responses to quickly answer FAQs, and route chats to the right department or sales rep.
All of this can help improve the customer experience while reducing the workload of your support agents.
We also appreciate that Olark allows you to save chat logs for later use, making follow-ups easier. Plus, the co-browsing add-on allows chat agents to see visitors' screens to resolve issues faster.
Another great feature of Olark is its integration with some of the most popular enterprise services. These include Salesforce, Google Analytics , Slack, Mailchimp, and Zoom for conducting video chats.
There are third-party mobile apps that allow you to connect to Olark chat from almost any iOS or Android device, allowing you to chat with customers on the go.
Overall, Brevo offers a powerful toolkit to help you convert even more visitors into paying customers
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