Here is an illustration of a greeting

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This is the best way to build customer relationship with your business and create
interest in your brand. That is why every business should set up formal messages on WhatsApp to welcome their
new customers.

WhatsApp Formal Message also known as WhatsApp Welcome Message i.e.
customizable, automated and sent to your prospects or customers. Every time they message you for the first time
. Defining this thing will put you in a favorable position that will improve customer satisfaction and
relationship strategy.

Formal WhatsApp messages also let customers know who you are and what you do.
business does. For your understanding, you can see the given example mentioned of a formal message on
WhatsApp.

Why Use WhatsApp Formal Messages for Business
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Using a simple or warm welcome message on WhatsApp or other social media platforms
is not correct. As different people have demanded different things and react differently to any message
they receive.

How to Send a Formal Message on WhatsApp

Sending a formal message on WhatsApp attracts the attention of customers but not all
users. For this reason, it is suggested to create different types of formal messages depending on the location, time and situation.
date they are used. This allows businesses to increase the response rate to messages and improve
customer service, company image and user experience.

The right type of message at the right time can bring you many benefits and help you
achieve these things:

Reduce response time
Improve the customer experience
Increase customer satisfaction by leading
them with the right information
Respond to customers in case you
are not available during business hours
Get interested leads
This company can get further benefits by using formal WhatsApp messages and
WhatsApp Welcome Messages.

They verify user behavior – To
demonstrate to subscribers that you are not ignoring them, you must acknowledge receipt of one
electronically.
They make a good first impression –
A positive tone will be set for your customer communications by a cheerful welcome message.
They speed up response times; 88%
of customers want a response from a brand within an hour of contact. With WhatsApp quick
replies, you can reduce wait times and ease the workload on your customer support
representatives.
They establish clear guidelines for
your customer communications – A welcome message gives you the opportunity to define your next
actions.
They enhance the consumer
experience – Each of the above benefits improves the customer experience and facilitates the
development of better customer relationships.
WhatsApp users would not be surprised cyprus email list by WhatsApp's automated greetings
as they would consider it like a chatbot on Facebook Messenger and SMS.

How WhatsApp Greeting Messages Are Different From Away Messages on WhatsApp
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You can create a “welcome message” to greet and pamper your customers.

You can create an "away message" to let your customers know that you won't be able to help them
immediately if you're not available to do so.