Throughout this article we cover several strategies for using these dates strategically and obtaining excellent results.
We will show you how you and your team can use Digisac to make this process philippines cp number faster and more enjoyable for the customer , as the platform has some functions that will be relevant in this context.
One example is creating campaigns via WhatsApp WABA and SMS.
In addition, we can use other social networks such as: Instagram, Telegram, Facebook, and E-mail to delight customers on special dates.
As these platforms are integrated at Digisac, you can respond to customers from all networks and ensure a good experience in a short time.
And there's even a chatbot to help when your team isn't online.
Advantages of using commemorative dates to delight customers
Know the public's preferences
On these dates we can test different content formats, advertisements, benefits and find the ones that appeal most to each person.
And after having all this information, you can segment and create campaigns for different audiences .
Examples:
Those who are more inclined to receive gifts.
Or who prefer a loyalty club.
You can test different benefits and see what generates the most results.
Remember to customize according to the customer's taste and consider their segment of activity , because each of them has thousands of possibilities.
Improve brand awareness
If you send a gift or any benefit to that customer on their birthday, they will certainly see it in a positive light.