The document is called "Standards for Interaction between Marketplaces

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The signing ceremony of the agreement took place in Moscow as part of the International Forum of Electronic Commerce and Retail Ecom Retail Week 2023. The document was signed by Tatyana Bakalchuk, General Director of Wildberries LLC, Sergey Belyakov, Managing Director of Ozon Holding LLC, and Dmitry Rusakov, Director of Electronic Commerce Services at Yandex LLC.

On behalf of the public, the belgium whatsapp resource standard was signed by the first deputy chairman of the State Duma Committee on Control, chairman of the supervisory board of the Association of Participants in the Electronic Commerce Market (AUREC) Dmitry Gusev, chairman of AUREC Alexey Kremenskov, deputy chairman of the Commission of the Ministry of Industry and Trade on the creation of conditions for self-regulation, vice president of the all-Russian public organization of small and medium-sized businesses "Opora Rossii" Vladlen Maksimov.

and Pick-Up Point Owners" (ComNews has a copy). It states that "the standards establish the basic conditions for interaction between marketplaces and pick-up point owners." "The standards have been developed for the purpose of self-regulation of online trade, the creation of fair practices for interaction between marketplaces and pick-up point owners, the prevention of unfair competition, and assistance in meeting the needs of buyers in obtaining high-quality consumer goods," the document says.

In particular, it stipulates that marketplaces will notify pick-up points in advance of changes in the offer, amount of remuneration, tariffs for services, etc., no later than 14 calendar days before they come into effect, and about termination of the agreement with the owner of the pick-up point - at least 30 days in advance.

Fines for late delivery and other violations must be indicated no later than seven working days before their introduction. In exchange, the owners of the pick-up points undertake not to inflate the rating of their pick-up point. All controversial issues on which the marketplace and the pick-up point could not agree are submitted to the commission at the Ministry of Industry and Trade.

No more strikes

The reason for creating the document regulating the rules of operation of marketplaces and pick-up points was a series of scandals and strikes of Wildberries partners, which have been going on for the past year and a half. In particular, the owners of pick-up points claimed that they were illegally fined for issuing low-quality goods and returns, and sellers that they were forced to reduce prices by 80% in order to attract buyers to the marketplace. As a result, pick-up points were closed across the country due to the strikes.