Do not choose the speakerphone option for communication

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There is a risk of scaring off the client. Put the call on hold by muting the microphone. To understand how to properly communicate with clients during a telephone conversation, you need to remember one thing: do not forget to put the call on hold if you need to clarify any points. Believe me, the client does not need to listen to your internal conversations and clarification of relations. In addition, he may accidentally hear some commercial information that is not available for disclosure.


this significantly worsens the quality of the conversation, you can blur your image as a gambling data india reputable company with extraneous noise during communication. Be prepared to answer questions. It is ideal when you have a ready-made script for conducting negotiations with clients. It is important for you to learn how to work through the client's objections. To foresee possible options for questions that he will ask you. Only experience and studying information in various sources will help you to conduct negotiations purely intuitively in the future.


You must be a psychologist so that at the slightest change in intonation you can react and give an appropriate answer that removes objections. Professionalism is always appreciated. You must be a highly qualified, competent specialist regardless of the channel of communication with a potential client (social networks, phone, live communication). You must have a fact-based answer prepared for any tricky question. Let's consider the option of calling a large company. It is unlikely that you will get directly to the manager on the first call.