Voice over Internet protocol (VoIP) transmits and manages voice calls over the Internet instead of via traditional PBX phone lines. Users can make VoIP calls from a computer, smartphone, or other mobile device, as well as special VoIP-enabled phone handsets.
number portability – change carriers without having to change phone numbers
scalability – add italy telegram unlimited new VoIP ‘lines’ without visits from phone company technicians or electricians
consolidation – operate voice and data over a single network (also cuts costs)
ability to keep digital recordings of all incoming call
VoIP can reduce communication costs substantially. For instance, it doesn’t incur long-distance charges because VoIP calls are just normal Internet traffic. According to an academic case study, annual VoIP costs for a business with 400 employees were about $4,000 compared to a whopping $86,000 per year for a PBX system.
How can VoIP enable a hybrid workplace? By allowing employees to make VoIP calls via the company’s network while working remotely outside the office.
The steps to transfer from traditional phone system to BYOC virtual system include:
Adopting UCaaS that possesses a lot of features, or
Providing SIP trunks, without having the customer migrate to a UCaaS solution.
Transfer to a cloud platform, and then to BYOC
SIP Trunking
SIP Trunking
SIP (session initiation protocol) is used during a VoIP call to initiate the session, connect the participants, manage the session and terminate it – all via the Internet.
SIP trunks connect a company’s PBX phone system to a public switched telephone network (PSTN). Unlike legacy phone system trunks called TDMs, SIP trunks allow businesses to support an unlimited number of VoIP voice channels. Just one SIP trunk can replace several TDM trunks, reducing the complexity and cost of communication infrastructure and operations. Businesses can save an estimated 20 to 60 percent of their TDM costs by switching to SIP trunking.
Aside from VoIP voice calls, SIP trunking supports video conferencing, messaging, and multimedia file exchanges. It can also be used for asynchronous applications like presence and automatic callback.
SIP can automatically reroute office calls to remote devices – a key capability in a hybrid work environment.