Doxee personalized videos are also very useful after the customer has purchased the product.

[nrumohammad0]

Some services, especially the more complex ones, may require explanations and clarifications, since the customer may not be fully aware of how to benefit from the tools they have purchased.

If until a few years ago it was necessary to provide a long paper list of andorra consumer email documentation, Doxee allows you to create personalized Welcome videos that allow the user to receive simple, direct and clear information on what they have just purchased .

Personalization also allows you to modulate the tone of voice of the contents , to make complex information more understandable, and to highlight the most important things to know based on the type of tool that has been purchased.



4. Billing and statement


Invoicing and reporting have always required a series of complex communications that inevitably translate into a considerable amount of documentation. From the consumer's point of view, this type of communication often appears difficult and inconvenient. A real waste of time and effort. The sense of frustration, then, is reflected in the perceived quality of one's customer experience , and in the long run on the relationship of trust and loyalty of the customer towards the brand.

Doxee personalized videos can be a good tool to present invoices and reports in a direct and engaging way. In addition , the video mode allows you to filter and select the information that is really important.