Efficiency consists of achieving the greatest amount of effective results with the smallest possible amount of resources. Regarding the management of any of its areas of activity, it is about achieving the objectives proposed by a company in a given process, in the fewest possible steps and human and financial costs. This then boils down to having more profits, more objectives on time and fewer costs.
In customer support, the concept of efficiency also applies in the investor database same way. The idea is to be able to attend to the greatest number of customers possible, without sacrificing quality and without there being too much waste of resources . It is essential to emphasize that the achievement of objectives should not harm quality especially when dealing with people because in general this is what makes the customer decide whether or not to make a purchase. Interaction with other human beings is delicate and should always be taken with a grain of salt to give an impression of personalized assistance.
Efficiency consists of achieving the greatest amount of effective results with the smallest possible amount of resources. Regarding the management of any of its areas of activity, it is about achieving the objectives proposed by a company in a given process, in the fewest possible steps and human and financial costs. This then boils down to having more profits, more objectives on time and fewer costs.
In customer support, the concept of efficiency also applies in the same way. The idea is to be able to attend to the greatest number of customers possible, without sacrificing quality and without there being too much waste of resources . It is essential to emphasize that the achievement of objectives should not harm quality especially when dealing with people because in general this is what makes the customer decide whether or not to make a purchase. Interaction with other human beings is delicate and should always be taken with a grain of salt to give an impression of personalized assistance.