When we buy clothes or have a fantastic experience

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This makes customers extremely suspicious and wary of what they want, and they often don't have time to go to a store downtown to make a purchase. The cost of travel is often more expensive than shipping.

This is different from the custom cardboard packaging sold in supermarkets, where people have to go in person to buy the products. These are goods that can be inspected before purchase.

Understanding that consumers know exactly what they want means that retailers need to adapt to market competitiveness with price and quality of service, meaning that the presence of physical stores becomes increasingly obsolete.

People already buy clothes, paintings, articles, books and countless other products shop exclusively online, and all the money you invest in rent and employees can be used to make deliveries and offer something beyond what you can today.

Consumer loyalty
When a couple has been together for more than 20 years, they often celebrate their relationship in the places where it all began. That old restaurant or party is remembered fondly and with other good feelings.

at a beach hotel, we often return to those places to relive good times and create new ones. The same person has been filing their taxes with the same accountant for 10 years.

If you buy a POS kiosk from a company, you'll likely stick with it as long as it offers quality and security. Price is also important, but in these cases, you need to understand that it's not always the consumer's priority.