Cloud phone systems have revolutionized the way modern businesses handle communication. Offering flexibility, scalability, and a range of smart features, cloud phone numbers allow professionals to make and receive calls from anywhere—no desk phone required. But what does it actually cost to set up a cloud-based phone number for your business?
Whether you're a solo entrepreneur or scaling a growing team, understanding the pricing structure will help you budget wisely and choose the right provider.
What Is a Cloud Phone Number?
A cloud phone number is hosted on the internet instead of traditional telephone lines. It allows businesses to use features like call routing, voicemail-to-email, auto-attendants, and more—all managed through an online dashboard or mobile app.
Cloud numbers are ideal for remote teams, digital startups, and businesses that want to appear more professional without investing in hardware.
Basic Costs of a Cloud Phone Number
The total cost of a cloud phone number depends on several factors, including the provider, features selected, number of users, and whether you want a local, toll-free, or vanity number.
Here’s a general breakdown:
1. Monthly Subscription Fees
Most cloud phone service providers offer tiered pricing plans:
- Basic plans: $10–$20/month (includes 1 number and limited features like call forwarding and voicemail).
- Professional plans: $20–$40/month (includes multiple numbers, advanced features like auto-attendants, call analytics, and text messaging).
- Enterprise plans: $50+/month (customized for larger teams with premium support, integrations, and unlimited usage).
Examples:
- Google Voice (for business): starts at $10/month.
- OpenPhone: plans from $19/month per user.
- RingCentral: starts around $30/month per user.
- Grasshopper: flat fee of $29/month for 1 number with 3 extensions.
2. Phone Number Types
- Local numbers: Usually included at no extra cost.
- Toll-free numbers: Often included, but some services charge an extra $1–$5/month.
- Vanity numbers: Custom numbers (like 1-800-MY-BRAND) may carry a one-time setup fee ($10–$50) and an ongoing monthly fee.
3. Add-Ons and Extras
Some services offer optional features that may cost more:
Additional numbers: $5–$10/month each
Call recording: $5–$15/month
Text messaging packages: Sometimes bundled, sometimes billed separately
CRM integration or API access: Often part of premium plans
Hidden Costs to Watch For
While many providers advertise bosnia and herzegovina phone number list low base prices, there may be additional fees:
Overages for minutes or texts beyond your plan
International calling charges
Setup or porting fees (transferring your existing number)
Taxes and regulatory fees (varies by location)
Is It Worth the Investment?
Absolutely—especially for small businesses. Cloud phone systems provide flexibility, a professional image, and the ability to scale without the infrastructure costs of a traditional phone system. Compared to landlines and PBX setups, cloud systems offer a lower upfront investment with predictable monthly pricing.