acknowledgement/non-acknowledgement of a complaint

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Sending a copy of the document – ​​today, many companies no longer send invoices in physical form, but online.
Transactional emails.
Accepting a question – there’s nothing worse than being left in the dark when someone asks you a question. It’s clear that you won’t get an answer to every question right away. However, a transactional email can do this for you, and it will reach the questioner within a few minutes. Indicate in the message when the person can expect your answer to the question (and don’t delay too much).

Acceptance of a complaint, – complaints are certainly not positive for you. But believe me, if you treat complaining customers with respect and don't give up on answering, this customer may come back to you again lebanon email list and even give you a positive reference for your willingness.

Receiving a Returned Product – It may happen that a customer returns a product that doesn’t fit or meet their expectations. You should let them know that the product has arrived safely. Include information about a refund or other compensation.

Your forgotten password, password reset – who has never forgotten a password, as if they didn't exist. Also consider this for visitors registered on your site or application and allow them to reset their password.
The following types of messages are a specialty that allows you to carefully insert marketing into transactional emails and encourage people to purchase or use your services:

Discount coupon valid only until a certain date

Transactional emails.
Status of loyalty points that can be redeemed in the e-shop
Possibility to share the product with your friend via sharing
Advantages and disadvantages of transactional emails.