Dreamed of having an increasingly larger business

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With digitalization, it is possible to keep them satisfied, informed and enchanted with your brand, so that a sufficient level of engagement is established and the relationship lasts for a long time. To adapt to the need to retain customers, the inbound methodology gave rise to the concept of flywheel, which guides marketing and customer success actions in an effort to encourage consumers to become brand ambassadors in the future.

In the digital environment, these actions can be carried out teacher data through: content produced especially for customers; incentives with attractions for new acquisitions; greater visibility for customers, with the production of success stories and testimonials published on the website or blog. Having an online base of operations is as important as having a physical one. At this time when commerce has overcome the barrier from tangible to digital, presence on the internet is what determines the success of a business.

Scaling growth thanks to the reach obtainedif you have always traditional expansion methods are no longer the only way. The scalability of a company, thanks to digital transformation, is available to anyone willing to go through the digitalization process. Sustainable growthas it could not be otherwise, the scalability of a business must be accompanied by certain behaviors that allow the sustainable growth of your company, such as studying metrics and monitoring results.