WhatsApp : WhatsApp Business provides detailed statistics on the number of messages sent and response rates. This information helps you understand the needs and behaviors of your customers, thereby making appropriate strategic decisions to improve sales results. 7.
Security and brand reputation Customer information security is an important factor in sales strategy. Both Zalo and WhatsApp focus on this issue, giving you peace of mind about protecting your customers' personal data. Zalo : Zalo has a strong security system and always ensures the safety of user information.
Retailers need to focus on maintaining brand india telegram data reputation, so that customers feel secure when transacting. WhatsApp : WhatsApp also focuses on security through end-to-end encryption, which helps protect conversations between businesses and customers from security risks.
Conclude Zalo and WhatsApp are opening up huge opportunities for retailers to reach and serve customers. To exploit the sales potential through these two platforms, businesses need to apply appropriate strategies, taking advantage of the superior features of each platform, from personalizing communication to optimizing sales and payment processes.
Only by understanding how to operate and maximizing the tools provided by Zalo and WhatsApp can retailers achieve impressive and sustainable sales results.