Easy adaptation for any employee work specificity

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Quick implementation, simplicity and lack of restrictions on the number of scripts.

Free test period and democratic tariff plans.

Integration with the most popular online-CRM widget.

Delineation of access rights for employees to scripts.

Delineation of access rights for employees, if possible, editing.

Creation and removal of groups of operators working emdr therapy with scripts of different categories.

Creating folders for scripts of a specific topic and moving scripts between folders.

Delineation of employee access rights to folders.

Settings of call modes (placing answers relative to text, etc.).

Ability to enter user fields into scripts.

Import fields from CRM in the scripts.

The ability to make comments during calls and final comments on the results of conversations.

Ability to view call results and other employee performance reports in the manager’s account.

Maintaining statistics of calls on scripts with the ability to sort by date and employee.

Convenient report on the effectiveness of employees, making it possible to motivate them.

Recommendations for creating a callback script after presentation (KPs)
Oct 31 2022 year Dmitry Tkachenko
Scripts, Sales Scripts, Script Development, Telephone Sales, Efficient Sales
Chime after sending a commercial offer, presentation or meeting with a client, you can break into the following steps:

- make contact;

- recall the previous contact, that is, what we already talked about (sent to the KP);

- clarify: is the moment convenient (according to the situation);

- get feedback about KP (somewhere necessary, somewhere not);

- presentation / development of support points;

- reaching an agreement;

- summing up.

About them, as well as about what features of building this dialogue can help you achieve the best indicators, in a small, 5-minute video:



The most important recommendations from it, you can also read:

It is necessary to remind the interlocutor of the previous contact:

«We called up the day before yesterday ... » or «We talked with you the day before yesterday on such a question ... »

«I’m calling to find out which of our services you have chosen. Which of our services interested you. I’m calling to find out which package is optimal for you ».

It’s very good when you offer several options - you don’t just send a commercial offer, but it has, for example, the « Economy » option, there is the option «Pros », there is the option «VIP », or, you can somehow call them differently. Different service packages are painted. You call without asking: «Like? Do not like? Suitable? Not suitable? », and you immediately call and ask: «Which version of the conference is optimal for you, please say », that is, without: «Need? Interesting?" etc. Immediately tough enough «Yes », so «Yes », «No », so «No ». If they say: «We are interested in the economy » - this is not a reason to immediately exhale and say: «Hooray, Thank God victory, happiness ».