Keeping customers engaged post-purchase is essential to driving growth and securing repeat business. Messaging allows you to use your first-party customer information to create special offers, check-ins, answer account questions, and more. Delivering this level of personalization to your customers through messaging instills trust and creates a convenient experience every time.Smartphone displaying WhatsApp conversation between Anghami and customer. Anghami is wishing the customer a if they would like to see their 2019 song stats.
Customer opts in and Anghami displays the customer's stats.Person thailand whatsapp list sitting in cafe, wearing a jean jacket and smiling while reading a WhatsApp message on phoneWhat kind of results can you expect?WhatsApp has integrated with businesses all over the globe in hundreds of industries, and has achieved revenue-boosting results across the board. Higher engagement, increased click-through rates, raised ROI, and boosted overall revenue are just some of the results your business may see when using marketing messages.
Let’s look at a few examples:Person standing against white wall and wearing a purple denim jacket. They have headphones in that are plugged into a cassette player.6thStreet6thStreet is an e-commerce platform based in Dubai that sells footwear in six Middle Eastern countries. 6thStreet has no brick-and-mortar locations, but customers can order shoes online and pick them up at one of Apparel Group’s other retail stores.