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Through this initiative, we are now able to manage customer data by linking the registration details and survey responses to each individual customer, and to conduct analysis across product categories. Each development department analyzes the registered details, and the data is used to assist customers at the service center. This case study, which allows us to obtain valuable customer information, could be widely deployed among manufacturing companies. Please see the following article for details of this case study.


[Case Study] Carmate Co., Ltd. | Realizing the use of customer ukraine telegram database data and information dissemination for manufacturing through digitalization [Case Study] Carmate Co., Ltd. | Realizing the use of customer data and information dissemination for manufacturing through digitalization We have introduced three examples of CRM strategies here, but we also have an article summarizing the details of CRM systems and 10 implementation and success stories. Please use it as a reference when designing and implementing your CRM strategy.


What is a CRM (Customer Relationship Management) System? Explaining the Benefits of Introducing It, Its Functions, and How to Choose One What is a CRM (Customer Relationship Management) System? Explaining the Benefits of Introducing It, Its Functions, and How to Choose One 10 CRM success stories! Introducing the challenges companies face, specific measures, and results 10 CRM success stories! Introducing the challenges companies face, specific measures, and results To realize a CRM strategy, it is necessary to introduce a "CRM system" To realize a CRM strategy, it is necessary to introduce a "CRM system" As mentioned above, the implementation of a CRM system is essential to realize a CRM strategy.