Another attractive feature

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However, by linking with external systems, you can smoothly extract a wider range of customer information and implement effective measures such as the following. Identify customer needs based on sales negotiation history on SFA and take follow-up measures using the CRM system Designing lead acquisition measures using MA based on the "characteristics of good customers" extracted from the CRM system Based on the purchase history of the EC site, send information about new products that customers are likely to like using the email distribution function of the CRM system.


When actually linking with an external system, be aware armenia telegram database of tips such as "clarifying the purpose of the link" and "selecting a CRM system that can be easily linked with the external system." "Synergy!" already has an external system link function, so you can easily make effective use of customer information. For more information about Synergy!'s external system integration function, please download the materials from the form below. Synergy! Introducing external system integration features Synergy! Introducing external system integration features We will explain what you can do with Synergy!'s external system integration function, use cases, fees, specifications, and precautions.


Salesforce is a cloud-based SFA/CRM (sales force automation/customer management) tool used worldwide. The data that can be registered in Salesforce is diverse, ranging from potential customers with whom you have not yet done business, to existing customers, agents, and business partners, and it offers many other tools in addition to SFA/CRM tools, so it can be said to be a platform that is not only used by sales and marketing departments, but also introduced in various departments such as customer service and general affairs.