Update your database with relevant content.

[sakibkhan22197]

an extensive library of plugins (more than a thousand) for customization;
the ability to add information in various formats, including a calendar and a Kanban board;
collaboration on documents;
visualization of the knowledge base via the "Graph" plugin;
offline access via apps for Windows, MacOS, iOS, Android and Ubuntu;
open source for easy data migration;
converting a knowledge base into a website;
Markdown support for formatting.
Cost: $50 per user per year. Free for personal use.

FAQ
How to create a convenient knowledge base that will be used?

Make your knowledge base easier to access.
Write briefly and clearly.
Add more illustrations and video content to your articles.
Make your knowledge base easier to search.
Improve your content with user feedback.
Help support agents quickly send knowledge base content to live chat.
Optimize your knowledge base for SEO.
Analyze the effectiveness of your knowledge base.
Automate your knowledge base.
We talked about each step in more detail in the article “ Knowledge Base: How to Support a User Without Help from a Support Team .”

How to automate support using a knowledge base?

You can automate answers to frequently asked questions and list of algeria cell phone number relieve first-line support managers with the help of an AI bot.

This AI-powered tool can help you significantly reduce the load on your support team by answering customer questions instead of human operators.

AI bot will help:

Unload support. An AI bot can replace the first line of support and resolve some of the recurring questions that are covered in the knowledge base.
Respond outside of working hours. AI bot works 24/7 at the same speed. Formulates an answer in a minute.
Save the budget on hiring new employees. An AI bot costs 30% less than an operator's salary.
You can learn more about the Carrot quest AI bot and test it on our website.

We will help you set up support mechanics for your tasks.
Our experts from the growth team will analyze your support team processes and offer mechanics for multiple growth.Personalized marketing is when each user receives a unique, relevant offer based on their interests and needs. In this article, we explained how personalization works in marketing and what tools will help you integrate it into your strategy. With case examples.

Personalized marketing helps: