Ensuring excellent customer service
Posted: Mon Jan 20, 2025 6:37 am
Now, one way to stand out in the market and become a leader, gaining a larger market share among competitors, is to differentiate yourself in terms of service.
Investing in omnichannel technologies and methods can therefore be a good way to improve your presence. This way, you personalize the service and unify the experience, which reduces friction.
Rely on technological solutions
Finally, of course, increasing your market share is not just a question of quality in deliveries or redesigning processes.
It is necessary to modernize its operation as a whole, starting with the use of technological systems that integrate, automate and improve the level of its value chain.
There are several options, but when we talk about back office, you can turn to systems such as ERP and CRM, which help centralize administrative data and improve your results, directly impacting your strategic planning.
Market Share Example
One way to assess market share, and how the indicator influences a company's actions and strategies, is by looking at specific sectors.
In this case, one of the simplest ways is to observe the Market lithuania whatsapp data Share of the alcoholic beverage sector in Brazil.
For example, what is Ambev's market share? We are talking about the segment leader, with a 61.3% share, above the 31.1% of the Heineken Group and the 7.5% of the Petrópolis Group, according to data released by Bloomberg Línea .
What is the difference between market share and land share?
In fact, the terms market share and land share have no relation.
While the first is a growth index used in business management (and also used, but not exclusively, in the financial market), the second is related to the stock market.
In the financial context, floor has a few different meanings, such as floor, meaning the minimum acceptable, for a stock being traded on the market.
What is relative market share ?
It is a different way of calculating Market Share, considering your biggest competitor in a given segment.
The formula is as follows:
Relative EM = % Company share / % Competitor share
TOTVS ERP
There is no growth in a company without investment in innovation and modernization of its operations.
Therefore, to increase your market share for good, you need to be ahead of your competitors in every aspect of your value chain.
And you can count on TOTVS ERP to reach this level.
Developed by the largest Brazilian technology company with more than 25 years of experience in the Latin American market, our ERPs are complete, robust and flexible solutions, capable of helping any business grow.
In this way, it automates its operations and makes deliveries to the financial, accounting, inventory, billing and purchasing sectors more efficient.
Investing in omnichannel technologies and methods can therefore be a good way to improve your presence. This way, you personalize the service and unify the experience, which reduces friction.
Rely on technological solutions
Finally, of course, increasing your market share is not just a question of quality in deliveries or redesigning processes.
It is necessary to modernize its operation as a whole, starting with the use of technological systems that integrate, automate and improve the level of its value chain.
There are several options, but when we talk about back office, you can turn to systems such as ERP and CRM, which help centralize administrative data and improve your results, directly impacting your strategic planning.
Market Share Example
One way to assess market share, and how the indicator influences a company's actions and strategies, is by looking at specific sectors.
In this case, one of the simplest ways is to observe the Market lithuania whatsapp data Share of the alcoholic beverage sector in Brazil.
For example, what is Ambev's market share? We are talking about the segment leader, with a 61.3% share, above the 31.1% of the Heineken Group and the 7.5% of the Petrópolis Group, according to data released by Bloomberg Línea .
What is the difference between market share and land share?
In fact, the terms market share and land share have no relation.
While the first is a growth index used in business management (and also used, but not exclusively, in the financial market), the second is related to the stock market.
In the financial context, floor has a few different meanings, such as floor, meaning the minimum acceptable, for a stock being traded on the market.
What is relative market share ?
It is a different way of calculating Market Share, considering your biggest competitor in a given segment.
The formula is as follows:
Relative EM = % Company share / % Competitor share
TOTVS ERP
There is no growth in a company without investment in innovation and modernization of its operations.
Therefore, to increase your market share for good, you need to be ahead of your competitors in every aspect of your value chain.
And you can count on TOTVS ERP to reach this level.
Developed by the largest Brazilian technology company with more than 25 years of experience in the Latin American market, our ERPs are complete, robust and flexible solutions, capable of helping any business grow.
In this way, it automates its operations and makes deliveries to the financial, accounting, inventory, billing and purchasing sectors more efficient.