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The difference between inside sales and telemarketing

Posted: Sun Jan 19, 2025 4:03 am
by shaownhasan
Generally speaking, sales activities can be divided into inside sales and field sales. While inside sales are non-face-to-face sales activities, field sales are outside sales activities in which salespeople visit clients and make proposals to potential customers.

Typically, in inside sales, sales activities are divided among multiple sales representatives. On australia phone number resource the other hand, in field sales, a single sales representative performs a series of sales activities. Since inside sales can be carried out without visiting customers, it is possible to provide information to potential customers across the country, secure appointments, and nurture leads.

The purpose of telesales is to obtain appointments from leads over the phone, while the purpose of inside sales is to nurture leads and increase the likelihood of receiving an order.

Inside sales refers to sales activities in which you regularly provide the information your leads want using telephone calls and tools, and strengthen your relationship with them over time.

Basically, telesales does not require interviews, providing information, or building relationships with customers. However, in inside sales, it is important to clarify needs by building relationships with customers.