Still on the subject of voicemail,

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It may sound obvious, but using strong passwords to protect voicemail inboxes is important. Default passwords should be changed straight away to strong passwords. Mailbox passwords should then be changed on a regular basis in line with your company’s policy of changing system login passwords and following similar australia telegram guidelines with regard to complexity, length, use of characters and so on. Passwords should never be shared, most systems will allow admin access to a voicemail box if required – if someone is on holiday say – without the need to compromise their security. Alternatively, you can ensure that calls are diverted to another team member.

any sensitive messages should be deleted as soon as users have listened to them. Not storing voicemails in the first place is an easy and effective way of ensuring they don’t fall into the wrong hands. Staff need to be educated to report anomalies as soon as possible. A voicemail message that has been read, deleted or forwarded without the knowledge of the person to whom the box belongs may well be a sign that the system has been compromised.

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