Secrets of productivity: automation of work tasks of the administrator and manager of a fitness club
Posted: Mon Dec 23, 2024 6:25 am
Today, the most valuable entrepreneurial resource is not capital or qualified personnel, but time. Effective task management and competent distribution of responsibilities play a vital role in business development. However, it is not enough to simply have time management skills - it is necessary to implement modern technological tools. Using the example of the technological partner UIS 1C: Fitness Club , we will tell you how to automate the work of the administrator and manager of a fitness club using software or CRM.
Automation of administrator tasks
1
Customer base management
Implementing a CRM helps optimize the management taiwanese phone numbers of a client base. With the help of the program, administrators can easily collect and process data on club visitors, including contact information, visit history, and preferences. This makes it possible to systematize information about clients and simplify access to the database.
In addition, the software allows for effective subscription management. The system can track membership terms and statuses, send notifications to clients about the need for renewals, and offer various service packages, which helps increase the loyalty of the target audience and increase business profitability.
2
Making a schedule
The software simplifies the process of creating a schedule. The system's functionality allows you to track the number of free slots and promptly notify clients of any changes. The program also allows you to monitor attendance, identifying the most popular types of activities.
The program's capabilities also include a special widget for online booking for training. Thanks to it, clients will be able to book a convenient time on the website or in the fitness club's mobile app. This reduces the workload of the administrator and allows more time to be spent on live communication with visitors.
3
Collecting feedback
The CRM system allows you to automate the process of collecting feedback. The program can be configured to send messages to WhatsApp after training with a request to evaluate the quality of service. This approach will make communication more effective and provide the club with up-to-date data on satisfaction with services.
In addition, the software functionality helps optimize the processing of customer requests. In the event of negative reviews and comments, the administrator will receive a corresponding notification. This will make it possible to promptly respond to comments, gradually increasing customer loyalty.
Connect the integration
For even greater convenience of the administrator's work with client calls, UIS has implemented seamless integration of telephony with 1C: Fitness Club.
Read more
Automation of managerial tasks
1
Human Resources Management
With the help of CRM it is convenient to plan the work schedule. In the program you can track the availability of employees and distribute responsibilities in accordance with the workload of the club. This allows you to avoid a shortage of resources and provide quality service to customers.
The software also helps monitor staff productivity. The system can track the time worked by coaches and administrators, as well as analyze the efficiency of task performance. This makes it easier to understand the strengths and weaknesses of employees and the overall performance of the club.
2
Financial accounting
Implementation of CRM allows you to automate various financial transactions. With the help of the program, you can calculate salaries and accept payments from clients. In addition, the system has several types of reports, including statistics on the club's income and expenses.
All this gives the manager the opportunity to analyze key financial indicators: total revenue, average check size, return on investment, and much more. This helps to assess the profitability of the business and make informed decisions for its development.
3
Warehouse inventory control
The CRM functionality includes a powerful warehouse block for optimizing the warehouse accounting procedure. The program allows tracking the movement of goods, as well as conducting settlements with equipment suppliers. This reduces the amount of paperwork and saves working time.
Integrations
Automation of administrator tasks
1
Customer base management
Implementing a CRM helps optimize the management taiwanese phone numbers of a client base. With the help of the program, administrators can easily collect and process data on club visitors, including contact information, visit history, and preferences. This makes it possible to systematize information about clients and simplify access to the database.
In addition, the software allows for effective subscription management. The system can track membership terms and statuses, send notifications to clients about the need for renewals, and offer various service packages, which helps increase the loyalty of the target audience and increase business profitability.
2
Making a schedule
The software simplifies the process of creating a schedule. The system's functionality allows you to track the number of free slots and promptly notify clients of any changes. The program also allows you to monitor attendance, identifying the most popular types of activities.
The program's capabilities also include a special widget for online booking for training. Thanks to it, clients will be able to book a convenient time on the website or in the fitness club's mobile app. This reduces the workload of the administrator and allows more time to be spent on live communication with visitors.
3
Collecting feedback
The CRM system allows you to automate the process of collecting feedback. The program can be configured to send messages to WhatsApp after training with a request to evaluate the quality of service. This approach will make communication more effective and provide the club with up-to-date data on satisfaction with services.
In addition, the software functionality helps optimize the processing of customer requests. In the event of negative reviews and comments, the administrator will receive a corresponding notification. This will make it possible to promptly respond to comments, gradually increasing customer loyalty.
Connect the integration
For even greater convenience of the administrator's work with client calls, UIS has implemented seamless integration of telephony with 1C: Fitness Club.
Read more
Automation of managerial tasks
1
Human Resources Management
With the help of CRM it is convenient to plan the work schedule. In the program you can track the availability of employees and distribute responsibilities in accordance with the workload of the club. This allows you to avoid a shortage of resources and provide quality service to customers.
The software also helps monitor staff productivity. The system can track the time worked by coaches and administrators, as well as analyze the efficiency of task performance. This makes it easier to understand the strengths and weaknesses of employees and the overall performance of the club.
2
Financial accounting
Implementation of CRM allows you to automate various financial transactions. With the help of the program, you can calculate salaries and accept payments from clients. In addition, the system has several types of reports, including statistics on the club's income and expenses.
All this gives the manager the opportunity to analyze key financial indicators: total revenue, average check size, return on investment, and much more. This helps to assess the profitability of the business and make informed decisions for its development.
3
Warehouse inventory control
The CRM functionality includes a powerful warehouse block for optimizing the warehouse accounting procedure. The program allows tracking the movement of goods, as well as conducting settlements with equipment suppliers. This reduces the amount of paperwork and saves working time.
Integrations