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SalesAI Application Example

Posted: Mon Jan 27, 2025 5:43 am
by jakariabd@
Evaluation of the quality of interactions. The system records how managers work with the lead: whether they ask the right questions, follow scripts , make offers.
Comparison between employees. The data allows you to understand which managers are consistently developing leads and who is losing the most clients.
Spoke/listened statistics. SalesAI evaluates how much of the conversation the manager speaks and how much time the client gives the floor to. If the manager speaks too much without listening to the client, this can cause a loss of interest.
Analysis of monologue duration. Long monologues without client involvement signal that the manager is not creating a dialogue. Clients appreciate attention to their words and questions.
Interaction close score. SalesAI records whether a conversation ended with an agreement on the next step . If a call ends in uncertainty, the likelihood of losing a lead increases dramatically.
A corporate training company implemented interaction analysis through SalesAI. The system showed that one of the managers spent most of the time explaining details, but rarely asked questions and singapore mobile database barely listened to the customer. After training, this employee was able to balance the dialogue, which led to an increase in conversion from 20% to 35% in three months.

How to prevent lead leaks
To minimize losses, it is important to implement a systematic approach to lead processing:

Optimize scripts. Add steps to identify needs and ensure the call ends with an agreement.
Train employees . Train managers to listen to customers, ask questions correctly, and handle objections.
Monitor the quality of communication . Use data on the duration of monologues and statistics on speaking/listening to identify problems in communication.
Maintain engagement. Managers must understand the importance of each lead and strive to achieve maximum results in each conversation.
Conclusion
Losing leads is a problem that can be solved by identifying weak points in the team’s work and eliminating them. SalesAI helps to objectively evaluate customer interactions, offering tools for analyzing and improving the quality of managers’ work.

Use SalesAI to help your leads not just get processed, but turn into long-term customers, increasing your business's profits and efficiency