People are more likely to check their phones during
Posted: Wed Jan 22, 2025 8:51 am
When is the best time for businesses to send SMS messages? The answer to this question varies greatly based on factors such as industry, customer preferences, and message intent and goals. But here are some general guidelines: When to Send Business SMS: Guidelines depending on the day based on message type depending on the sector Best time to send SMS depending on the day Weekdays The best time to message customers on weekdays is in the morning or afternoon. the early hours of their workday, so the time slot between 9:00 and 12:00 is good. There’s another window of opportunity during the evening, when customers have finished work and are trying to unwind after a busy day scrolling on their phones.
This is typically between 5:00 PM singapore consumer mobile number list and 9:00 PM, but we recommend scheduling SMS messages between 7:00 PM and 9:00 PM to account for the commute home. Weekend Weekends aren’t much different from weekdays, as people are generally busiest in the middle of the day. However, you can afford to send text messages a little later than on weekdays. On Saturdays and Sundays, we recommend sending between 10 a.m. and 12 p.m., especially since 75 percent of consumers check their phones within the first 30 minutes of waking up. Another ideal time is Sunday afternoon, between 4:00 PM and 7:00 PM. During this time, your customers are usually winding down after the weekend and getting ready for the start of a new week.
Best Time to Send SMS Based on Message Type Promotions If you are sending messages that promote something (such as a special offer), we recommend doing so a day or two before the promotion begins. This will give customers enough time to consider the promotion before it begins. Make sure these messages are sent during working hours, generally between 8:00 am and 9:00 pm. Before or after this time you risk appearing unprofessional. Transactional messages Transactional messages are those that contain time-sensitive information and/or help customers use your services and products. Think payment confirmations, appointment reminders, and delivery updates. These messages are usually triggered by a customer action, so they can be sent at any time.
This is typically between 5:00 PM singapore consumer mobile number list and 9:00 PM, but we recommend scheduling SMS messages between 7:00 PM and 9:00 PM to account for the commute home. Weekend Weekends aren’t much different from weekdays, as people are generally busiest in the middle of the day. However, you can afford to send text messages a little later than on weekdays. On Saturdays and Sundays, we recommend sending between 10 a.m. and 12 p.m., especially since 75 percent of consumers check their phones within the first 30 minutes of waking up. Another ideal time is Sunday afternoon, between 4:00 PM and 7:00 PM. During this time, your customers are usually winding down after the weekend and getting ready for the start of a new week.
Best Time to Send SMS Based on Message Type Promotions If you are sending messages that promote something (such as a special offer), we recommend doing so a day or two before the promotion begins. This will give customers enough time to consider the promotion before it begins. Make sure these messages are sent during working hours, generally between 8:00 am and 9:00 pm. Before or after this time you risk appearing unprofessional. Transactional messages Transactional messages are those that contain time-sensitive information and/or help customers use your services and products. Think payment confirmations, appointment reminders, and delivery updates. These messages are usually triggered by a customer action, so they can be sent at any time.