The basics work
Posted: Sun Dec 22, 2024 6:31 am
What would be the best benefit for your customers? Do some research if necessary to find out the answer, or ask your salespeople and then use that insight to attract potential leads.
Thank them after each order or contract, ask if the person felt something was missing and rate the service they received on a scale of 0 to 10.
With just a few steps, you can obtain data that will be useful for capturing different types of clients in accounting.
3. Offer technical support
If your company does not have a specific support area, indicate the contact philippine country code number details of the person responsible for answering questions and the times they will be available.
Honesty is a quality valued by 90% of people, regardless of the situation.
In the same way, you can include a customer service area on your website with frequently asked questions or save them in a document and whenever a customer has a question, simply send it.
4. Provide educational content
Here at Digisac, after the client purchases the platform, in addition to personalized training, we provide an online manual with videos and tutorials so that the client can use the system without difficulty. In other words, this material is 100% educational and makes a difference in after-sales service.
5. Sending reminders
The most common of all and one of the most used by companies, and you have certainly received a reminder of the type “your invoice is available”, “your plan renews in 24 hours”, “your order is waiting in the cart”, see that in the after-sales it also works and keeps the customer informed, reducing uncertainties and even delays in payment.
Leave your questions in the comments and once again congratulations and success for your accounting business website.
Count on Digisac to improve the quality of your service and contact us via WhatsApp (14) 3281 – 1338 to request a free trial.
Thank them after each order or contract, ask if the person felt something was missing and rate the service they received on a scale of 0 to 10.
With just a few steps, you can obtain data that will be useful for capturing different types of clients in accounting.
3. Offer technical support
If your company does not have a specific support area, indicate the contact philippine country code number details of the person responsible for answering questions and the times they will be available.
Honesty is a quality valued by 90% of people, regardless of the situation.
In the same way, you can include a customer service area on your website with frequently asked questions or save them in a document and whenever a customer has a question, simply send it.
4. Provide educational content
Here at Digisac, after the client purchases the platform, in addition to personalized training, we provide an online manual with videos and tutorials so that the client can use the system without difficulty. In other words, this material is 100% educational and makes a difference in after-sales service.
5. Sending reminders
The most common of all and one of the most used by companies, and you have certainly received a reminder of the type “your invoice is available”, “your plan renews in 24 hours”, “your order is waiting in the cart”, see that in the after-sales it also works and keeps the customer informed, reducing uncertainties and even delays in payment.
Leave your questions in the comments and once again congratulations and success for your accounting business website.
Count on Digisac to improve the quality of your service and contact us via WhatsApp (14) 3281 – 1338 to request a free trial.