Sample scenario for online schools
Posted: Tue Jan 21, 2025 4:53 am
Connect retargeting . Users who have already visited the site but have not made an order are more interested in the offer than new visitors. Using mechanics for retention and repeated sessions can save the budget and attract new customers.
Use customer data for lookalike audiences . Attract customers who are similar to your current buyers in interests and preferences. Set up ads for lookalike segments. This will help show ads to people who have similar interests to your current buyers.The map is designed for CRM marketers and those who set up communications with users on the site and in messengers. The scenarios include display conditions and example messages to make it easier for you to adapt them to your company.
Read more about the capabilities of the Telegram bot in the article Telegram bot from Carrot quest : what it is, who it suits and how to integrate it into the sales funnel.
Sample script
You can set up scenarios in the service yourself without the developer's help. Download the map in PDF format to collect more leads using the Telegram bot.
Download the map "37 scenarios for using a Telegram bot for online schools, online services, online stores and real estate"
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By clicking the button, you agree to the processing of personal data
Download the map "37 scenarios for using a Telegram bot for online schools, online services, online stores and real estate"
How to Use a Scenario Map
Define the goal you want to achieve: collect more leads, increase conversions into sales, into meetings, into conversations with managers, etc.
Choose a suitable scenario.
Edit the script for your product. Remove unnecessary branches or add others.
Transfer the scenario to the Carrot quest designer. Don't forget to select the appropriate triggers and set up timeouts.
When setting up subsequent scenarios, make sure that they do not "overlap" with existing ones.
Test and run the script.
Monitor the growth of conversion and profit. If you are not satisfied with the indicators, try to optimize the scenario: choose another audience, change the offer or timeout, analyze how users navigate the branches of your bot, and correct the text where there are "drops".Even if your online store is a leader in its niche, it will still have abandoned carts. Some visitors come "just to look", compare prices or kill time. And you probably do that too.
But you still need to monitor the number of abandoned carts and reduce it. After all, some of these users can be led to a purchase. In this article, we will tell you why customers leave the site, leaving products in the cart, and how to return them using trigger messages. We will give examples of such messages and share the experience of our clients.
What is an abandoned cart and why do users abandon carts?
An abandoned cart is one of the scenarios of customer behavior in an online store. They go to the site or application, add products to the cart, but never place an order. According to statistics, every second user does this.
The reasons for this behavior are different for each user, but they all lead to list of switzerland cell phone number loss of profit for online stores. Here is a list of the most common reasons why a customer may not place an order:
expensive, or he decided to compare prices with other stores;
technical problems at the time of placing the order;
the user collected the basket “for the future” or used it as a list of favorite items;
the user did not understand how to place an order or the delivery terms;
the user was distracted by other things.
Abandoned carts cost e-commerce brands billions every year. In 2024, SalesCucle reported a cart abandonment rate of 70.19% . Here are the reasons customers gave for abandoning their purchases:
% of clients Reason for abandoned cart
48% Too high additional costs (shipping, taxes, fees)
26% Registration was required to place an order
25% I didn't trust the site with my payment details
23% The delivery was too slow
22% The ordering process was too long/complicated
21% The cost of the order was not known in advance.
18% The return policy didn't suit me
17% The site was not working correctly
13% None of the payment methods worked for me
9% My card payment was declined
Increase conversion at every stage of the website funnel with Carrot quest
A set of products for collecting leads, communicating with customers, reducing abandoned carts and returning users.
Use customer data for lookalike audiences . Attract customers who are similar to your current buyers in interests and preferences. Set up ads for lookalike segments. This will help show ads to people who have similar interests to your current buyers.The map is designed for CRM marketers and those who set up communications with users on the site and in messengers. The scenarios include display conditions and example messages to make it easier for you to adapt them to your company.
Read more about the capabilities of the Telegram bot in the article Telegram bot from Carrot quest : what it is, who it suits and how to integrate it into the sales funnel.
Sample script
You can set up scenarios in the service yourself without the developer's help. Download the map in PDF format to collect more leads using the Telegram bot.
Download the map "37 scenarios for using a Telegram bot for online schools, online services, online stores and real estate"
By clicking the button, you agree to the processing of personal data
Download the map "37 scenarios for using a Telegram bot for online schools, online services, online stores and real estate"
How to Use a Scenario Map
Define the goal you want to achieve: collect more leads, increase conversions into sales, into meetings, into conversations with managers, etc.
Choose a suitable scenario.
Edit the script for your product. Remove unnecessary branches or add others.
Transfer the scenario to the Carrot quest designer. Don't forget to select the appropriate triggers and set up timeouts.
When setting up subsequent scenarios, make sure that they do not "overlap" with existing ones.
Test and run the script.
Monitor the growth of conversion and profit. If you are not satisfied with the indicators, try to optimize the scenario: choose another audience, change the offer or timeout, analyze how users navigate the branches of your bot, and correct the text where there are "drops".Even if your online store is a leader in its niche, it will still have abandoned carts. Some visitors come "just to look", compare prices or kill time. And you probably do that too.
But you still need to monitor the number of abandoned carts and reduce it. After all, some of these users can be led to a purchase. In this article, we will tell you why customers leave the site, leaving products in the cart, and how to return them using trigger messages. We will give examples of such messages and share the experience of our clients.
What is an abandoned cart and why do users abandon carts?
An abandoned cart is one of the scenarios of customer behavior in an online store. They go to the site or application, add products to the cart, but never place an order. According to statistics, every second user does this.
The reasons for this behavior are different for each user, but they all lead to list of switzerland cell phone number loss of profit for online stores. Here is a list of the most common reasons why a customer may not place an order:
expensive, or he decided to compare prices with other stores;
technical problems at the time of placing the order;
the user collected the basket “for the future” or used it as a list of favorite items;
the user did not understand how to place an order or the delivery terms;
the user was distracted by other things.
Abandoned carts cost e-commerce brands billions every year. In 2024, SalesCucle reported a cart abandonment rate of 70.19% . Here are the reasons customers gave for abandoning their purchases:
% of clients Reason for abandoned cart
48% Too high additional costs (shipping, taxes, fees)
26% Registration was required to place an order
25% I didn't trust the site with my payment details
23% The delivery was too slow
22% The ordering process was too long/complicated
21% The cost of the order was not known in advance.
18% The return policy didn't suit me
17% The site was not working correctly
13% None of the payment methods worked for me
9% My card payment was declined
Increase conversion at every stage of the website funnel with Carrot quest
A set of products for collecting leads, communicating with customers, reducing abandoned carts and returning users.