Choose the right channel
The means of communication used makes all the difference in the impact of the message. Important feedback should be given in individual conversations or formal meetings, avoiding informal environments such as messaging groups. Always prefer "face to face".
2. Adapt the language
The way you communicate feedback should be appropriate to the team’s level of understanding. Professor Gianotti emphasizes that the manager has the responsibility to adapt his message to ensure that it is fully understood.
3. Practice empathy
Put yourself in the employee's shoes, both when malta whatsapp data giving your evaluation and when you are being evaluated. Observe their needs, pains, and fears and try to look at them from as little distance as possible.
4. Be transparent
Speak clearly and objectively, avoiding implied messages. Transparency in communication strengthens trust between managers and employees.
5. Promote a culture of feedback
Encourage the practice of constant feedback. Encourage, loosen the bonds and gain the trust of teams to institutionalize a culture of open and reciprocal evaluation.
Read also: 6 tips for building a high-performance team
6. Reinforce the positive
Don’t let that famous “stop by my office” become a source of terror. Feedback shouldn’t just be corrective, so recognizing and valuing the team’s successes and efforts is equally important to maintain motivation.
Develop your leadership and management skills
The old saying goes that "we have two ears and one mouth to listen more and speak less." This maxim is essential for leaders, since listening to employee feedback is the best strategy for improving performance and strengthening results, in addition to building more respected leadership, in tune with the organization's demands.
Saint Paul's Executive MBA in Leadership and Management offers practical tools to improve your communication and strengthen your skills in collaborative management, promoting a more transparent, empathetic and productive work environment.