This is one of the important chapters in this book. This chapter tells how to provide the best service to customers.
There are 6 things you need to pay attention to, namely
Staff discipline
Product quality
Reception area
Washing area
Toilet section
Customer recreation area
All of these things are IMPORTANT and need to be made sure they are in nurse database the best condition. If any of them are spoiled, the effect could be that customers will no longer want to come to eat at your shop.
(9) Target Customers
Another important thing to know about this restaurant business is, who is your target customer? Actually, in any business that you want to run, we first need to know who our target customer is.
Then, once we know who our customers are, we can focus on providing the best service to our target customers.
(10) Offer Price
If it's too expensive, customers may not be interested in coming to your restaurant again. If it's too cheap, you run the risk of losing money.
So how do you price the food sold in your restaurant? There are several tips given in this chapter.
Another important part is in terms of price consistency . In my own experience, when eating at a shop that sells mixed rice, the prices given are often inconsistent.
If different people do the calculations, the prices are always different. Some accountants give cheap prices, while others put the prices quite high.
If you order the same dish every day, but are always charged a different price, this will also make customers angry.
(11) Promotion
In this chapter on promotions, we will learn several marketing techniques or methods that you can use specifically to attract more customers to come and eat at your restaurant.
The Basics of Best Customer Service
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