A simple linear business process that takes about 8 working days

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The manager contacts the accounting department to clarify and verify the receipt of payment 6. Sending goods after receiving payment Another example: selling corporate calendars to a client in an advertising agency: a client's request to produce calendars with a corporate theme; acceptance of the order for work by the manager; call with the client; meeting with the client, discussing details (design, quantity); coordination; preparation of a commercial proposal; agreement with the client; preparation and signing of the contract (at the same time, it is possible to re-approve the design); receiving advance payment; getting started; sample shipment; coordination; production of a batch of calendars; shipment to the customer; signing of final documents; completion of the transaction; sending a proposal to order souvenir products for February 23.


On average, about 2 hours are devoted to it each day (meetings take more amazon database time, calls take less). The manager spends 16 hours working with the client. The greatest amount of time is spent meeting, counting the goods in the warehouse, communicating with the logistician (2 hours), preparing a commercial offer (1 hour), drawing up a contract (2 hours), and drawing up final documents (1 hour).


Working with the warehouse and documents takes 6 hours. The cost of an hour of the manager's work is 400 rubles. Accordingly, the listed actions cost the employer 2.4 thousand rubles. In the case of a large order, the amount is small. Let's say that, apart from working with calendars for corporate clients, the manager does not do any other work; he works with 10 clients per month. Consequently, the manager's work costs the employer 24 thousand rubles per month, 264 thousand rubles per year (month - vacation).